Coronavirus (Covid-19) Statement – Update 23/03/22. We are delighted to announce that in line with government guidance our premises in Park Street is fully back open and we are operating our usual opening times. Government guidelines have now removed all legal requirements for the wearing of face masks and the need for social distancing. However, due to the compact nature of our shop we still operate a 1 in 1 out policy to ensure the safety of both staff and customers. While masks are no longer required by law we are fully supportive of anyone wearing masks in the shop and although our staff do not need to wear masks in the shop we always keep some very handy and should you wish for us to wear one you need only ask. We still regularly clean and sanitize the shop and touch points to avoid any contamination and we will still have sanitizer available in the shop. If you wish to wear a mask in our shop but have not brought one with you then please ask a member of staff and they will provide you with one.
During the entire pandemic Touts have managed to provide a call out and repair service. Our customers are our most important asset and we have ensured good practice throughout to maximize the safety of staff and clients. We continue to monitor all guidance issued by the government and our engineers still discuss with individual customers our need to operate social distancing as regards using masks on all call outs and PPE where required. On top of this our staff now undergo regular rapid reaction Covid tests to minimize any risk as much as possible.
If you have any concerns or special worries about a visit to your home by one of our engineers please call ahead and we will try to do whatever we can to alleviate any worries.
While the current government guidelines seem to be easing, we here at Touts regularly monitor all regulations and are ensuring we adhere to them. Should circumstances change we will change with them but we will continue to aim to provide a service to all our customers in a safe and friendly environment. Through the Pandemic we have had to shut the shop for just 2 days during the whole time due to a small staff outbreak but apart from that we have continued to provide care and service to all of those in need during this testing time. While we are still unsure as to how the long term issues of Covid will effect everyone we are aware that a TV is an ongoing major source of company and information for all the most venerable people as well as others and some people really are going to struggle to do without should it go wrong. Here at Touts TV & Smart Home Centre we will continue to provide service to those in need in the coming months. We are going to extreme lengths to serve the South Dorset community as we have done for the last 89 years. Unless government advice forces us to shut down entirely , or we ourselves are forced to self isolate, we will still be providing essential service to anyone in need where possible. We feel there is a genuine risk to people’s mental wellbeing, levels of social loneliness as it is and the thought of being on your own without TV will be very scary and worrying for many. We are implementing steps to keep the safety of our staff and customers at the highest possible levels. These include the use of disposable protective equipment, masks, gloves, regular hand washing before and after visits in accordance with current recommended advice. We are talking to customers before visits to ensure a safe distance between parties is maintained. We are aware that guidelines are altering all the time and are keeping up to date with information provided by government. If you have any questions or issues regarding your TV, signals, or visual equipment, either for yourself or for a relative or friend that is in need, then please give us a call to see in what way we are able to help. As well as service call outs for problems, we can very quickly provide and install new equipment and try to get extra TV's installed in a bedroom or separate area where someone is required to self isolate within a property. More details can be found on our website at www.toutsofweymouth.co.uk and our phone number is 01305 785017.
Be safe and we will all pull through this together as the wonderful community that we are.
The team at Touts TV & Smart Home Centre
We offer a repair service to all makes and models of TV, Recorders,DVD's and Satelitte boxes
We stock a wide range of New and Ex Rental TV's,Recorders,Freesat for sale
If you have a problem with the set up your TV system then we offer a fantastic personal "Old fashioned" service for all our customers